# Will Larson - Using Cultural Survey Data (Highlights) ![rw-book-cover|256](https://lethain.com/static/author.png) ## Metadata **Review**:: [readwise.io](https://readwise.io/bookreview/25338756) **Source**:: #from/readwise **Zettel**:: #zettel/fleeting **Status**:: #x **Authors**:: [[Will Larson]] **Full Title**:: Using Cultural Survey Data **Category**:: #articles #readwise/articles **Category Icon**:: 📰 **URL**:: [lethain.com](https://lethain.com/using-cultural-survey-data/) **Host**:: [[lethain.com]] **Highlighted**:: [[2023-03-16]] **Created**:: [[2023-03-18]] ## Highlights - Start by creating a private document to collect your notes on the survey. For each major theme you identify, take a screen capture of the data that raises the issue, and add a few sentences of commentary. This is your staging ground for analysis, not your final product, so don’t worry about keeping it tidy ([View Highlight](https://read.readwise.io/read/01gvkvt2cacxjg20zf6gpf557z)) ^491986994 - You’ll often see teams spend a great deal of time running the survey, even more time analyzing the results, but never actually use that analysis for anything. ([View Highlight](https://read.readwise.io/read/01gvkw1apncwx2bmmqnvm01fqa)) ^491987224 - Success is walking the middle path: identify a few important areas where you believe you can make real progress, and then actually do the work. ([View Highlight](https://read.readwise.io/read/01gvkw1sf38sgp824abp0kbbj6)) ^491987246 - For the areas you want to invest in, make sure you have explicit, verifable actions to take. ([View Highlight](https://read.readwise.io/read/01gvkw3s7gxbgkd4rr6wjywk9n)) ^491987316 - If you’re already struggling to address concerns from biannual surveys, then it doesn’t make sense to run more frequent surveys. You’ll just annoy folks who take them, who will complain that you’re running another survey before addressing the previously raised concerns. ([View Highlight](https://read.readwise.io/read/01gvkwcr3v18s0vkra5h03cxmq)) ^491987799 This document outlines how to effectively review and take action on cultural survey data. It advises to spend a couple of hours understanding the results, focusing on absolute scores, and identifying all issues, and to create a private document to collect notes. It suggests bringing up survey results in executive meetings and to focus on changes that are the fastest. It also recommends selecting two to three areas to invest in until the next survey, getting feedback from reviewers, and following up on a monthly cadence on progress. Finally, it suggests evaluating questions before the first rollout and not changing it too frequently.