# Guy Harris - The Two Sides of Trust (Highlights) ![rw-book-cover|256](https://readwise-assets.s3.amazonaws.com/static/images/article2.74d541386bbf.png) ## Highlights - **Transactional trust** refers to the trust we have that another person will do what they said they would do or complete and assigned task. - **Relational trust** refers to the trust we have that another person can listen to and understand our emotional state