# Guy Harris - The Two Sides of Trust (Highlights) ![rw-book-cover|256](https://readwise-assets.s3.amazonaws.com/static/images/article2.74d541386bbf.png) ## Metadata **Cover**:: https://readwise-assets.s3.amazonaws.com/static/images/article2.74d541386bbf.png **Source**:: #from/readwise **Zettel**:: #zettel/fleeting **Status**:: #x **Authors**:: [[Guy Harris]] **Full Title**:: The Two Sides of Trust **Category**:: #articles #readwise/articles **Category Icon**:: 📰 **Document Tags**:: #management **URL**:: [recoveringengineer.com](http://recoveringengineer.com/leadership-skills/the-two-sides-of-trust/) **Host**:: [[recoveringengineer.com]] **Highlighted**:: [[2020-08-02]] **Created**:: [[2022-09-26]] ## Highlights - **Transactional trust** refers to the trust we have that another person will do what they said they would do or complete and assigned task. - **Relational trust** refers to the trust we have that another person can listen to and understand our emotional state