# Andreas Klinger - Managing People (Highlights)  ## Highlights - I think it roots in a misunderstanding of what the role of a manager is: your job is not to manage people but to manage processes and lead people - Processes are expectations made explicit - In every discussion/project/problem/situation, it needs to be clear who makes decisions …everyone else only adds opinions. Ideally, the person who will afterward do (or lead) the follow-up work makes the decisions.